Search results for “hotel information management”
Countdown to the first ITB China Conference
04/20/2017|10:07:56 AM|
Managers from major Chinese travel companies will provide insights into the expanding China market. The ITB China Conference has three areas of focus: destinations, online travel and business travel.
ITB China presents: The 2017 Startup Award finalists
04/27/2017|10:02:02 AM|
Pitches and ceremony will take place on the afternoon of May 11 in the ITB China conference center.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
OpenJaw signs up Cathay Pacific as NDC partner and partners with IATA
03/02/2017|3:02:03 PM|
OpenJaw has become Cathay Pacific Airways' NDC partner and an NDC and ONE Order Strategic Partner, having achieved Level 3 NDC capability certification - the highest level of NDC certification offered by IATA.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
TravelDaily China hosts ITB Asia session
10/26/2016|9:45:46 AM|
On invitation by ITB Asia, TravelDaily China hosted a session at the B2B travel trade show for Asia on China’s outbound tourism and digital marketing on October 19.
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