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Search results for “guest intelligence”
Accor aims to be fully digital hotel group
10/31/2014
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8:37:07 PM
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Accor has unveiled its digital strategy aimed at consolidating its leadership throughout the hospitality value chain.
Hotel Nikko Guangzhou Opens This November
10/10/2014
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3:54:46 PM
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Nikko Hotels International announced that in November it will open Hotel Nikko Guangzhou, its new luxury hotel in Guangzhou, the capital city of China’s Guangdong Province. The hotel will be the ninth Nikko Hotels International property in China.
Hotel Reservations Via GDS, OTA and Voice Up in 2014 for Trust International
06/26/2014
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12:28:29 PM
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Hotel reservations for Trust International hotel group clients continue to increase through multiple channels in the first five months of the year, states Trust International, one of the world’s leading central reservations systems (CRS) for hotel groups.
Two-thirds of online guest reviews are positive and the chattier guests write in English, ReviewPro says
12/24/2013
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11:36:11 AM
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As for the languages in which guests tend to be more positive when reviewing their stays, Chinese (77.7%), English (69.8%) and Russian (68.5%) lead the ranking.
ReviewPro announces the launch of Reputation Scorecards
11/13/2013
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10:07:12 AM
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ReviewPro announces the launch of Reputation Scorecards, These scorecards let selected hotels worldwide have a glimpse at their online guest satisfaction performance based on the Global Review Index™ (GRI).
ReviewPro Launches Revenue Optimizer to Increase Hotel RevPAR with Insights from Review Analytics
10/29/2013
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10:32:22 AM
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ReviewPro has launched the Revenue Optimizer to help hoteliers increase hotel revenue by acting on insights from the social web.
Expedia, Inc. Reports Third Quarter 2013 Results
10/31/2013
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9:39:27 AM
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BELLEVUE, Wash.—October 30, 2013—Expedia, Inc. (NASDAQ: EXPE) today announced financial results for the third quarter ended September 30, 2013.
Taking it back to basics with hotel big data
07/26/2013
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11:11:18 AM
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In many ways the travel industry has been a data-rich channel for years. Make it more manageable, and effective, by getting back to the basics and evaluating current data as it relates to your goals.
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