Search results for “experience”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Jin Jiang International Hotels becomes first official hotel partner of ITB China
03/10/2017|2:29:39 PM|
ITB China will take "Connection & Integration" as the theme, usher in more than 600 exhibitors and buyers and more than 10,000 professional visitors from more than 180 countries.
Beijing to implement home-share licensing in 2017
02/16/2017|12:47:54 PM|
ChinaTravelNews has learned that Beijing is finalizing legislation this year to license homestay businesses in the capital.
It’s not just about big data, leverage small data, too
01/05/2017|9:17:34 AM|
Small data results from internal resources like PMS, channel manager, website etc. Hotels need to consider the quality and utility of small data, before looking deep into big data, intelligence and analytics.
Cruise travel from China surges 91% in 2016
01/23/2017|10:00:52 AM|
The number of cruise passengers from China surged 91% in 2016 to a record high of more than 2.12 million. Yet the industry has to grapple with issues of deteriorating experience and homogenized itineraries.
Airlines: Leveraging Tech for Added Value
10/27/2016|9:39:12 AM|
With the increasing touch points that technology brings, airlines can leverage their auxiliary services to attract more consumers and grow revenue.
WeChat innovates Mini Program, hints at travel services
01/09/2017|10:06:26 PM|
WeChat launched in-app service Mini Program (or XiaoChengXu in Chinese) on January 9. The “instant and disposable” service is deemed more suitable for travel companies as their business is more offline oriented and they are visited in app at lower frequencies.
Taiwan OTA KKday raises $7m in A+ round
12/05/2016|9:30:03 AM|
Taiwan-based online travel company KKday received USD 7 million in series A+ round funding for further expansion in Asia.
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