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Search results for “digital experience”
Accor’s renewed focus – aspirational and experiential aspects of a guest
06/11/2019
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4:16:13 PM
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The driver for Accor going forward is the renewed focus on live + work + play aspects of a guest and owning the relationship, drifting away from being just owner of properties.
Marriott looks to China for travel innovators
07/05/2019
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2:31:30 PM
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The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
Shangri-La Hotels: Adventure between personalization and privacy
07/09/2019
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4:20:56 PM
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Personalization is about recognizing a traveler on all touchpoints and acting on data to come up with relevant product and content recommendations. But while doing so, organizations can’t go wrong with tailored offers or compromise customers’ privacy.
3 payment-related trends to watch out from China
06/03/2019
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5:55:08 PM
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Technologies unlocking more sales channels, AI and simpler authentication are expected to drive interesting initiatives in this arena.
IHG CEO: China is “second home market” and OTA is running hotels “to learn”
05/11/2019
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10:52:22 PM
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Mr. Keith Barr is not that concerned on the Chinese hotel giants' international play.
Meituan, Compass Hospitality reach strategic cooperation agreement
06/25/2019
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5:59:10 PM
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Compass Hospitality's flagship store is now available through both the Meituan App and Dianping App.
Succeeding in the arena of destination marketing - How LA Tourism excels?
05/16/2019
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7:57:07 AM
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Los Angeles attracted 1.2 million visitors from China last year. The figure is an all-time, making Los Angeles the number one ranked U.S. city for Chinese travellers.
"Ctrip is not a traditional company": CEO Jane Sun
05/15/2019
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3:00:47 PM
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The group asserts that in addition to being a "hi-tech" company, and its focus on expanding the product list and reach, one of Ctrip's biggest strengths lies in being reliable.
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