Search results for “customer service”
Shared lodging brand Islands completes a new funding round
07/31/2018|9:05:36 AM|
Islands is applying the Uber model to provide branding support for independent hotels in the areas of operation and management, channel sales, membership system, information system and supply chain.
How Lufthansa Innovation Hub is targeting travel and mobility tech space in China?
07/24/2018|7:50:34 AM|
China alone garnered 55% ($14 billion) of the global VC in the travel and mobility tech category last year. Lufthansa Group’s central digitization unit’s Managing Director, Gleb Tritus says if one would like to understand how we will get from A to B in the future, especially in the urban context, China is the right place to be.
Redefining space with full-stack hospitality tech - how is OYO doing it?
07/02/2018|9:51:32 AM|
The blend of technology, leveraging virtually every living space available in a destination, space design etc. is shaping up new ways of how and where one stays while travelling.
Ctrip renews chatbot for online customer service
09/26/2016|11:09:26 AM|
Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
Airbnb injects $5 million into China’s B&B management platform City Home
07/06/2018|3:03:02 PM|
This will increase Airbnb’s supply of quality accommodation in China, and make available more offline resources and services for Airbnb hosts, which will in turn help City Home acquire more sources in the country.
Huazhu ranked 4th globally, Meituan files for IPO, and more in ChinaTravelNews Briefing
07/09/2018|10:48:48 AM|
AccorHotels’ shareholder Huazhu surpassed IHG in market capitalization as the world’s fourth highest valued hospitality group. Tencent-invested e-commerce and travel firms Meituan and Tongcheng Elong filed for Hong Kong listings.
North America travel platform Kuaibangxing reaps millions of dollars in funding
06/19/2018|2:18:15 PM|
So far, Kuaibangxing has partnered with more than 500 businesses across all cities in the United States and Canada.
Alibaba's ecosystem + Fliggy - how the combo is set to simplify travel buying?
06/19/2018|9:05:31 AM|
Alibaba garners vital information about its users with the presence of Fliggy, Taobao and Alipay in one user interface, taking friction out of trip planning and buying.
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