Search results for “customer service”
China Lodging Group sharpens portfolio strategy, targets network expansion
01/04/2015|2:56:49 PM|
ChinaTravelNews assesses how China Lodging Group is planning to strengthen its network as well as direct sales capability, which currently accounts for 90% of its bookings.
Qunar vies for market share with startups in open platform scheme
01/05/2015|2:50:43 PM|
Qunar is aggressively recruiting startups in a bid to counter strong competition and secure a corner on the market.
ChinaTravelNews 2014-2015 review and highlights
01/04/2015|3:19:18 PM|
ChinaTravelNews recaps highlights of China's travel industry for 2014 and looks ahead to the industry's future for 2015.
Destination travel site Aoliday raises US$1.6 million
01/20/2015|3:32:25 PM|
Outbound DIY travel booking service Aoliday announced it raised RMB10 million in its Series A financing to enhance services and develop new destinations.
Atour Hotel raises US$30 million for innovative expansion
01/19/2015|9:07:54 PM|
Atour Hotel will accelerate its expansion in China and abroad as well as set up an experiential user community with the latest funding.
Passenger opens taxiing plane door, gets off with US$5,600 fine
01/16/2015|11:02:30 AM|
An aviation expert suggests stiffer penalties and public education for passengers with improved service quality by airlines for the safety of aviation in China.
Jinjiang Group acquires Louvre Group in bid to expand to Europe
01/23/2015|3:21:01 PM|
Jinjiang Holdings acquired France’s Louvre Group, estimated at EUR1.25-1.5 billion, and will fully integrate the two hotel groups.
MOT bans private cars from limo service
01/09/2015|4:03:10 PM|
The Ministry of Transport (MOT) has given the green light to chauffeur service offered by taxi apps but prohibits private cars from taking part in the service.
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