Search results for “customer service”
Customer online reviews gain traction for China's hotel industry
04/23/2015|9:40:45 AM|
Hotel customers posted 20 million reviews or 61,000 reviews per day in 2014, up 163.8% against the previous year.
Top Chinese hotel IT operator AMTT raises US$32 million
04/16/2015|3:19:41 PM|
This financing round will bring high growth for AMTT, its products and service applications are used in a million hotel rooms in China.
Tourism IT Fangcang raises almost US$10 million in Series A financing
05/13/2015|10:30:15 AM|
Fangcang has raised RMB60 million in a Series A financing, the third round of investment for Fangcang in two years.
Air China to print prices on boarding passes to stamp out pricing malpractice
04/30/2015|10:02:05 AM|
Ticket agents will find it difficult to survive on unscrupulous means. Instead they have to innovate in products and services in order to stay afloat.
How Tuniu is using offline expansion to build an online hybrid platform
04/06/2015|3:19:41 PM|
Donald Yu, CEO of Tuniu, shared his thoughts on topics such as China’s online travel boom, why growth outweighs profitability in the sector and the untapped potential in lower-tiered cities.
Chinese theme parks need to diversify their business models amid booming demand
05/05/2015|9:59:28 AM|
The Chinese market is expected to be able to accommodate at least 10 additional theme parks of similar scale to Disneyland in the next 25-30 years.
The Tuniu Throwdown
04/30/2015|10:16:21 AM|
What happened to one of China’s largest online travel agencies in three crucial days and what led up to it?
Kuaididache officially launches No 1 Chauffeur Service
04/16/2015|3:30:08 PM|
After an initial trial run in seven cities, Kuaididache announced the official launch of its No 1 Chauffeur Service in 61 Chinese cities.
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