Search results for “Interactive Voice Response”
Trip.com Group continues to count on generative AI to serve travellers
09/05/2023|5:03:13 PM|
The group’s AI assistant, TripGenie, released new features plus a new initiative, AI-generated content production, too, was taken in Q2.
Trip.com gears up for “human” conversations via its TripGen chatbot
03/09/2023|6:36:42 PM|
The online travel company’s latest tool is making solid progress in the arena of trip planning, and is to introduce the option of travel bookings within the conversational style chatbot in the near future.
H World introduces new app as part of digitalization drive
11/30/2022|2:55:11 PM|
The hotel company has completed several projects to strengthen loyalty and guest experience-related objectives.
Hotel group mulls NYSE delisting; Non-essential travel banned in southern city | Weekly Review
04/17/2022|12:28:14 AM|
Travel chatbot provider Mindsay acquired by Chinese automation specialist; US orders non-emergency government staff to leave Shanghai.
Chatbots proving their worth in travel e-commerce
09/08/2019|10:56:03 PM|
Chinese travel e-commerce companies led by top online travel agencies, including Ctrip and Qunar, are making meaningful use of chatbots.
Implementing AI at scale – How Travelport is doing it?
08/19/2019|9:09:58 AM|
Travelport, a travel commerce platform, has sharpened its offering, working on speed, accuracy and relevance for search results. Artificial intelligence (AI) has played an integral part in elevating Travelport’s expertise in the data-related domain.
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|8:02:20 AM|
Every aspect of OTA business, right from analyzing the source of the traffic to what product to offer is becoming data-centric. The combination of cloud computing, data and analytics, machine learning etc. is set to pave way for insights that can help the likes of OTAs in their key decision-making.
Online or offline, completing a transaction is getting easier than ever
10/19/2017|3:06:29 PM|
One extra click or filling an extra blank for personal details can result in cart abandonment. Airlines eyeing Chinese customers need to keep up with the payments arena for better shopping experience.
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