Ritesh Agarwal dismissed the complaints regarding layoff, aggressive expanding and inadequate compensation to hotel owners.
Some of the cruise line's multi-destination trips may still stop at its Chinese mainland homeport, Shanghai, this year.
The government of Hainan is in talks to take control of the conglomerate.
The cancellation rates tour and operators in Asia are seeing vary between 20 to 80 percent depending on their reliance on the Chinese market.
Malaysia looks to locals and non-Chinese visitors in fulfilling tourist-arrivals target; China plans to take over indebted conglomerate HNA Group and sell off its core airline assets.
IHG has been highlighted by analysts as among the European companies most directly exposed to the epidemic.
New show dates will be further announced by the organizers.
Companies offering "cancel for any reason" plans are seeing a spike in new customers.
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