British Airways, Amadeus join forces to test IATA’s One Order standard
IATA’s One Order standard aims to optimize airlines' order management process and help them better sell ancillaries.
Anything that creates less paperwork and makes travel simpler is a welcomed innovation. This is why we are proud to be partnering with British Airways to pilot IATA’s new One Order standard. Airlines are selling more ancillaries and using more elaborate merchandising techniques. This means accounting procedures and operations need to adapt. One Order is taking a step forward to enable this. It will make this information available to revenue accounting in a structured way in real-time.
This industry-led standard replaces the multiple booking, ticketing, delivery, and accounting methods with one single order management process. The standard will result in the gradual disappearance of multiple legacy records that will be replaced by just one travel document.
Feedback from this pilot will be shared with IATA and other industry players to contribute to the development of the standard. Introducing new standards across an industry as complex as travel takes time and industry participation.
By partnering with British Airways, we’re able to test the One Order process from start to finish, bringing together our technology with British Airways’ travel systems. This is because our unique footprint across the travel industry enables both the operational and the financial side of IATA’s One Order to be tested with Revenue Accounting, from offer creation up to the financials.
Amadeus’ technology connects the travel industry and powers better journeys for travelers all over the world. It ensures transparency, choice and simplicity for travelers and gives our customers the tools to drive growth and efficiency. In line with this, it is important for Amadeus that industry standards are developed in collaboration, taking into account the challenges and needs of the industry as a whole.
The pilot is currently in the development stage and “end-to-end” testing has started. Stay tuned for updates as the pilot progresses.