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Search results for “upsell”
Are you missing out on potential hotel revenue?
07/25/2019
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6:10:27 PM
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Although 60% of guests would like to purchase ancillary services during their stay, there are still a significant number of guests who mention that the services offered were not relevant to them.
Shangri-La Hotels: Adventure between personalization and privacy
07/09/2019
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4:20:56 PM
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Personalization is about recognizing a traveler on all touchpoints and acting on data to come up with relevant product and content recommendations. But while doing so, organizations can’t go wrong with tailored offers or compromise customers’ privacy.
How US airlines boost upselling revenue by economy segments
07/31/2017
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4:33:39 PM
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Delta Air Lines said Branded Fares – its collective term for its economy segments — drove 40% of the improvement in passenger revenues in the quarter.
Why Amazon should acquire Airbnb – and not for the love of travel
06/17/2019
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5:36:33 PM
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The two platforms are complementary and if unified can offer a P&L for hosts to track key business metrics and optimize profitability.
Ctrip adds “Hotel Plus” to upsell hotel services
09/01/2017
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10:18:35 AM
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Hotel upselling services provided by the OTA helps create a complete experience on one hand and improve incomes on the other.
Spotlight on NDC around the world
05/27/2019
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11:19:17 AM
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To help drive the NDC conversation further, Ian Heywood, Global Head of New Distribution at Travelport, shares regional highlights on NDC from around the world.
Hotels and OTAs failing to embrace the opportunity of upselling revenues
06/22/2017
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11:40:52 PM
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A report from TrustYou suggests that hotels and OTAs are not fully embracing the opportunities of upselling revenues. 80% of guests expect to be contacted by the hotel before arrival.
CEO Hints Booking Holdings Is Ready to Buy More Companies
05/13/2019
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10:06:40 AM
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We will look to drive shareholder returns through a combination of organic growth investment, share repurchases, and opportunistic M&A.
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