Search results for “group guest”
How hoteliers bring in additional revenue from groups
01/09/2019|3:00:42 PM|
Effective revenue management includes knowing the needs and wants of groups, communicating with groups, embracing technologies and managing transient travelers.
InterContinental Hotels Group opens up properties to online guest reviews
10/30/2012|9:18:22 AM|
A slab of Power to the People from InterContinental Hotels Group after it announced a new system to allow guests to leave online reviews against hotel properties.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
How to design hotel gyms to motivate guests
03/12/2019|6:42:33 PM|
Fitness centers can take up more space in a hotel especially if they are part of a larger wellness zone that incorporates the spa, pools, relaxation areas.
What hotels can learn about the guest experience from Starbucks
03/05/2019|6:14:40 PM|
Aside from physical upgrades, a key factor of unique sense of place is the staff and guest service aptitude.
Shiji Group acquires majority ownership of Hisense ICS
03/04/2019|3:24:01 PM|
Through the acquisition of Hisense ICS, Shiji will be able to provide its hotel, catering, retail, and other industry customers with hardware that is closely integrated with Shiji’s products.
Hotels find new ways to incorporate wellness
02/18/2019|11:28:12 AM|
The Global Wellness Institute calculated the global spend on wellness tourism at $639.4 billion in 2017. The sector grew 6.5% per year from 2015 to 2017, more than twice the growth rate for general tourism.
IHG further expands luxury footprint with acquisition of Six Senses
02/13/2019|5:20:37 PM|
The acquisition of Six Senses takes IHG’s portfolio of open and pipeline luxury hotels to 400 hotels (108,000 rooms) globally.
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