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Hotel Jen collects social data for night life push
02/09/2017
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11:41:07 AM
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Hotel Jen, part of Shangri-La, is running a quirky campaign focused on things to do after dark in the APAC cities where its hotels are located.
DerbySoft CEO talks about evolution of GDN
02/22/2017
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4:28:11 PM
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In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
Air China likes Facebook for marketing, despite ban
02/05/2015
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10:15:06 AM
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Air China has logged more than 200,000 customer contacts on its Facebook pages, boosting marketing efforts.
What now for chatbots in travel?
01/05/2017
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2:22:02 PM
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Chatbots represent the next seismic shift that will evolve not only the travel booking process but also the customer service experience for decades to come.
Travellers ready for Messenger-type communications
12/29/2016
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4:05:49 PM
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A study found 53% of regular users of Facebook Messenger and sister service WhatsApp claim to have interacted with a brand within the messaging environment.
Ten cities where travel tech is hot
12/14/2016
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8:35:19 AM
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San Francisco, London, Shanghai, Amsterdam and other six cities have emerged as hubs of excellence, driven by not only a critical mass of expertise but also favorable social and economic conditions.
How and when consumers open emails from travel brands
11/29/2016
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10:15:38 AM
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Movable Ink found mobile open rates are rising, with smartphones in particular showing a very high OTR.
Google says US hotel-related searches are up 25%
11/18/2016
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3:37:07 PM
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Google has seen hotel-related searches increase by about 25%, when comparing July 2016 versus July 2015 data.It has refreshed its Hotel Ads website to let hotel managers filter by their preferred language and pricing model.
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