Confirmation yesterday that cabin crew with British Airways will strike over the Christmas and New Year was met with a mixture of outrage and panic by passengers planning trips during the festive period.
BA, which is now threatening to take legal action against the union involved, says up to one million customers will face cancelled flights or require hastily re-arranged plans as a result of the 12-day action beginning 22 December.
It appears that a high number of those affected also hit the airline’s website yesterday.
Read the full story at http://www.tnooz.com/2009/12/15/news/british-airways-strike-consumer-panic-sends-web-traffic-soaring-rivals-benefit/
