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Marriott CEO Capuano: “significant acceleration in demand”

04/06/2021| 5:03:22 PM| 中文

The recovery of both jobs and business really depends on demand recovery, which is driven by consumer confidence.

Tony Capuano, CEO of the world's largest hotel company, Marriott International, joined Face the Nation host Margaret Brennan on Sunday and said he is seeing significant acceleration in demand as business starts to rebound from the pandemic.

“The reality is people are traveling, which is why we can’t let our guard down,” Capuano said. “We’ve got to continue to adhere to the CDC protocols and keep our cleaning and operating protocols in place.”

When asked about why he incentivized Marriott employees to get vaccinated, Capuano said, “We didn’t need to; we chose to. Our culture is very much an employee-first culture, and we wanted to make sure they had access to education about the vaccinations and the flexibility to take time off work if they chose to get vaccinated.”

When asked about a timeframe for removing restrictions to allow more global travel, Capuano said it varies by jurisdiction. “We know there’s enormous pent-up demand for international travel and we know those destinations, like many European cities, are struggling mightily because they rely so heavily on inbound international travel. The markets that have recovered most quickly are those that have depths of demand domestically. So, we’ve seen that in drive-to destinations in the U.S. and we’ve seen it across China.”

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