Following the recent adoption of a new group structure, Kuoni Travel Holding Ltd. has appointed Nick Hughes as Managing Director of Kuoni UK. (7/9/2007)
“In his new duties, which he assumes on August 15, Hughes will be able to draw on his wide experience in marketing and customer focus, which he will now utilise to further develop Kuoni UK’s market position together with Reto Wilhelm, Head of Division Style,” stated the company. Last month, when Kuoni had announced its new structure, it had shared that Sue Biggs stepped down as Managing Director of Kuoni UK.
Kuoni intends to align itself even more strongly to market needs, strengthen its brands and further refine its various customer segments, said Group CEO Armin Meier on the latest development.
“With customer behaviour becoming ever more short-term and difficult to predict, customer focus and service alignment are coming to play an increasingly prominent role at any tour operator.
Developing and utilising the tools and facilities required and harmonising these effectively with the Kuoni business model makes sizeable demands on the heads of all the business units within the Kuoni Group,” stated the company. “The Group Executive Board is convinced that, with his outstanding skills and his extensive experience, Nick Hughes is excellently equipped to add sustainable strength to Kuoni UK in this rapidly-changing environment.”