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Search results for “voice”
AI may book your next trip
06/02/2016
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1:55:33 PM
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Pana has launched an app which employs artificial intelligence to aid customers. The Pana app lets users chat, in conversational language, about booking travel and helps if they encounter a delay or cancellation.
Understanding intricacies associated with digital ad market in China
05/27/2016
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9:08:23 PM
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Be it for dealing with data “walled garden” within the so-called BAT (Baidu, Tencent and Alipay) ecosystem, having a single view of the customer or video viewability assessment, coming to grips with such issues is vital to optimize digital ad expenditure.
The true cost of distressed passengers, walked guests, and poor customer service
04/22/2016
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7:42:16 PM
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Today, the voices of angry customers have become amplified by social media, and the voice of an unsatisfied customer is louder than ever. The cost of these negative customer experiences is paramount. Big brands lose hundreds of millions of dollars due to customer churn and, importantly, negative mentions of poor customer service in social media that can harm a brand’s reputation.
Travel industry veterans discuss the competition landscape after industry consolidation
05/19/2016
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3:06:53 PM
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This year’s China Hotel and Marketing Conference hosted by ChinaTravelNews announced its grand opening yesterday in Shanghai.
Hotel Reservations Via GDS, OTA and Voice Up in 2014 for Trust International
06/26/2014
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12:28:29 PM
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Hotel reservations for Trust International hotel group clients continue to increase through multiple channels in the first five months of the year, states Trust International, one of the world’s leading central reservations systems (CRS) for hotel groups.
Exclusive: Kayak to launch restaurants, tours and activities comparison-shopping features
04/14/2016
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11:46:02 AM
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Kayak is poised to launch two new metasearch products for restaurants, and tours and activities.
Social media outrage after woman claims attack in Beijing hotel
04/06/2016
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6:09:42 PM
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An alleged attack on a woman in a four-star hotel in Beijing caused public outrage on social media on Wednesday
China's private airlines gain on state carriers
04/01/2016
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2:29:53 PM
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Cheap fares and no legacy are helping China's private-owned airlines beat State-owned carriers in the stock market
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