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China Eastern Airlines uses AI to improve experience
The airline’s data lab automatically classifies thousands of complaints and offers recommended solutions to help frontline customer relations staff.
Hong Kong airport chaos mars city’s reputation as global business center
It could make foreign investors think twice about setting up shop in Hong Kong, which has long prided itself as being Asia’s leading business city with convenient air links for executives traveling across the region.
Amadeus revenue increases 14.4% in H1
Amadeus' revenue increased 14.4% to €2,833.6 million; EBITDA expanded 10.7% to €1,193.4 million; and adjusted profit increased 9.9% to €666.7 million.
Embraer bullish on potential in China's regional aviation market
Embraer, which makes commercial aircraft with a capacity of 150 seats, plans to introduce its latest single-aisle E195-E2 jets, the biggest ever built by Embraer, to the China market.
Sabre's second quarter revenue increased 1.6%
Travel Network revenue increased 0.7% to $724.6 million with global air bookings share increased 120 basis points to 38.6%.
Air China cancels last direct flight linking Beijing, Honolulu
The Beijing-based carrier will suspend its CA837 and CA838 flights, the only current direct links between the two cities, starting Aug. 27.
China Eastern carry 9.3 pct more passengers in 2018
China Eastern Airlines was projected to have carried 121.1 million passengers in 2018, an annual increase of 9.3 percent.
Air traffic between China & Africa skyrockets 630% in the last decade
There are currently eight direct flights operating on an average day between China and African nations. That is a huge increase from less than a decade ago when airlines averaged less than one flight a day.
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Intelligent hotel solution provider Xiezhu Technology lands $37 million funding
Cooperation with CBEF to boost association buyer attendance at ITB China
FCM Travel invests in business travel startup Shep
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