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Search results for “elite-status”
China Southern launches lounge-sharing with American Airlines
08/07/2019
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2:21:28 PM
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Both airlines will provide their self-managed lounges to the other side's premium (first- and business-class) passengers and frequent fliers with elite status.
Customer loyalty in a hyper-segmented hotel landscape
05/22/2019
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10:18:45 AM
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The greatest value in today's rewards programs should lie in hotel companies' ability to collect, store and utilize data more effectively to help brands offer guests more personalized experiences.
All you need to know about hotel guest loyalty
01/18/2019
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3:43:55 PM
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There’s a lot of talk in the travel industry these days that travelers aren’t loyal to hotel brands anymore; it’s all about price and perks. But is this really true? Does hotel guest loyalty exist without paying for it—and if so, how?
Airbnb’s ‘Superguest’ program: the benefits we want to see
12/19/2018
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6:04:22 PM
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"Some of the questions seemed to indicate that Airbnb was considering setting up an arrivals lounge in certain popular city centers," says a realtor who has been booking with Airbnb since 2013.
Loyalty: play your points right
12/18/2018
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5:39:18 PM
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Travel buyers can make corporate and leisure loyalty programmes work for them, and with careful planning enhance duty-of-care, traveller wellbeing and staff retention – and even save a bit of cash along the way.
IHG Launches B2B Program for Small & Midsize Enterprises
08/08/2018
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9:50:38 AM
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In addition to a competitive discount on hotel rates, IHG Business Edge will connect them to an online networking community of other SME travel buyers from around the world.
What the airline knows about the guy in seat 14C
06/22/2018
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8:35:48 AM
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More passenger data can lead to better service, but carriers know that fliers want some limits on how much of their personal information to use.
Marriott integrates loyalty program: Not as bad as Starwood fans feared
04/18/2018
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3:24:24 PM
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Marriott hotel guests will earn about 20% more points than they did previously and get more perks than before.
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