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Search results for “criticism”
Vacatia partners with DerbySoft
07/27/2017
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3:23:48 PM
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Vacatia announced its integration with DerbySoft Go, DerbySoft’s newest connectivity service, expediting Vacatia’s ultimate access to rate and availability systems of resorts across the globe.
InterContinental Hotels Group institutes a 24-hour cancellation policy
07/26/2017
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10:27:29 AM
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IHG announced it will move the majority of its hotels to a 24-hour cancellation policy beginning this month. Guests will have one day prior to arrival to cancel their reservations without penalty.
Counting on technology to overcome breakdown in personalization
07/24/2017
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4:35:01 PM
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The blend of Bluetooth beacon technology, hyper local marketing, and GPS geo-fencing can help hotels to convey what they have to offer and in turn, improve the overall stay experience.
Data and design can keep mobile travellers engaged
07/24/2017
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12:47:51 PM
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A Google survey found that 90% mobile travelers will switch to a different website or app if their needs aren’t quickly met, leaving travel companies to shift their digital strategy with targeting and personalization features.
Travelport’s Trip Assist gives APAC agencies a mobile edge
07/18/2017
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10:50:15 AM
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Travelport’s Trip Assist gives TMCs and travel agencies a comprehensive branded mobile app including itinerary management, day of travel services, real-time mobile messaging and customization options.
How American Airlines discovered more is more in mobile design
07/06/2017
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5:24:08 PM
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Adding more steps to the booking flow tends to increase complexity and leads to abandoned purchases so is generally considered a no go area. Or is it?
Virtual reality in travel and hospitality – is it a fad?
07/03/2017
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6:02:31 PM
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The adoption of VR by the sector are driven by competition, heightened customer expectations and improving marketing strategies. Some flight carriers, hotels and restaurants have started applying it.
Four ways for hotels to engage guests on social media
07/01/2017
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6:42:58 PM
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Medallia's research suggests hotels that responded to more than half saw an increase in NPS and outperformed local competitors in TripAdvisor ratings and even saw a 6% increase in occupancy.
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