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Hotel tech 2018: Tools and technologies to remove friction and deliver value

01/23/2018|3:27:22 PM|

Chatbots and voice assistants will go mainstream this year. Since 1987, the share of consumer spending on live experiences and events relative to total U.S. consumer spending increased 70%.

11 thoughts on the future of technology in travel and hospitality from CES 2018

01/22/2018|7:51:04 AM|

Consumer technology is the bellwether for enterprise. Are those buzzwords such as AI, VR, 5G, robots, drones, biometrics what we truly want in the future?

Ctrip hotel white paper sheds light on hospitality, consumer insights

01/12/2018|11:12:12 AM|

Some 76% of the searches on Ctrip for hotels were related to star rating, most frequently about “five star/luxury hotel” or “four star/high-end hotel”, while only 11.61% of these searches were price-related.

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Accor’s renewed focus – aspirational and experiential aspects of a guest

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Ctrip chairman: China needs to raise inbound readiness amid tourism trade deficit

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International travel exports hit $1.7tn last year, China spent $277bn

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Travel giants Airbnb and Ctrip tap OYO's emerging-market reach

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