Search results for “chatbot”
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017|8:23:12 AM|
Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Artificial intelligence has reached a travel tipping point
10/13/2017|10:12:57 AM|
Casto Travel’s text message-based mobile travel assistant “Marco” is completing 60 percent of the current users’ bookings without human intervention, said president and CEO Marc Casto.
Consolidation in tours and activities as Musement acquires Triposo
10/10/2017|5:25:26 PM|
Research shows the activities market was worth about $135 billion last year and predicts it will increase to $183 billion by 2020.
SITA: Airport and airline prioritize AI tech to enhance customer service
09/07/2017|5:45:24 PM|
SITA finds that 52% of airlines plan to research and develop or deploy major AI projects over the next three years and 45% of airports will research and develop AI projects over the next five years.
Skyscanner with Ctrip post-acquisition, future of online travel tech
09/11/2017|3:53:16 PM|
Post-acquisition, Skyscanner is working to bolster its position against companies like Ctrip’s US rival Expedia, as well as address a market that’s changing by evolving technology and user savviness.
OpenJaw develops big data products, eyeing Chinese airline market
07/31/2017|6:33:08 PM|
OpenJaw is now looking at developing its offering in areas including big data to eat a slice of the enormous Chinese airline market.
Could Google become the dominant force in hospitality?
08/23/2017|3:09:53 PM|
Google and Booking know more about the customer than hotels do. However, the cost, time and resources a hotel can put into this versus what Google can do is a David-Goliath scenario.
The next 10 years of airline distribution
08/14/2017|3:30:03 PM|
A decade from now, revenue passenger miles are forecasted to grow by 30% by 2027, the number of aircraft in operation is likely to grow by the same factor, and airlines will have to become sophisticated retailers.
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