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Search results for “chatbot”
Skyscanner: Voice interface is good for search, bad for price comparison
03/20/2018
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6:23:44 PM
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Skyscanner considers that at least for the next few years, voice interfaces are best suited to assist customers with discovery and inspiration rather than purchasing.
ChinaTravelNews Briefing: Alibaba, Ctrip, statistics & forecasts, acquisitions & investments
02/11/2018
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10:17:01 AM
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Alibaba’s Fliggy, Ctrip, Tongcheng-eLong and TravelFlan had new moves in the market, tourism statistics provided an update on China’s tourism performance, and acquisitions & investments had been made.
Five hospitality trends to keep an eye on in 2018
01/02/2018
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2:31:29 PM
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“Experiential marketing”, “tailor-made service” and “personalization” are nothing but overused buzzwords if hotels fail to correctly aggregate and exploit data.
Making travel simpler, cheaper – how’s the innovation coming along?
12/19/2017
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2:08:43 PM
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Disruption of flight booking doesn’t come out of the blue. It’s a process.
Online or offline, completing a transaction is getting easier than ever
10/19/2017
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3:06:29 PM
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One extra click or filling an extra blank for personal details can result in cart abandonment. Airlines eyeing Chinese customers need to keep up with the payments arena for better shopping experience.
How Air Canada uses AI to improve customer relationships
11/24/2017
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5:01:31 PM
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Air Canada has lately been making bold leaps forward on mobile and artificial intelligence with applications aimed to refine the airline’s customer relationships.
Ten vital distribution solutions every hotel needs to stay competitive
11/10/2017
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5:17:07 PM
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This article explores ten key distribution solutions every hotel needs in order to stay competitive and properly market its products.
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017
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7:04:48 PM
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After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
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