Search results for “call center”
TravelSky sharpens retailing offering with new PSS + e-commerce system
01/04/2018|9:23:10 AM|
TravelSky has come up with a Passenger Retailing System for medium- and small-sized carriers, stepping up its basket of offerings as we foray into 2018.
Lufthansa counts on NDC XML API to run flagship stores in China
11/27/2017|11:03:21 AM|
The Lufthansa Group intends to capitalise on the growing reach of Alibaba and other ecosystems. The complexion of digital commerce can change in the next few years in China.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
Ctrip partners with Spain’s biggest hotel group Melia
06/13/2017|11:54:10 AM|
Ctrip announced that it has formed a strategic partnership Melia Hotels, the largest hotel group in Spain, on big data, marketing, services, products and others.
7 pillars of Shiji’s business transformation
02/16/2017|5:14:10 PM|
Shiji envisions being a part of consumers’ lives when they “eat, sleep, shop and play”. This forms the basis of group’s latest transformation - being a platform service provider with strong data and analytical capabilities encompassing various sectors.
China will top global cruise market with 10 million passengers in 2030
10/14/2016|10:07:39 AM|
China is projected to become the world’s most important cruise market with 10 million cruise passengers in 2030 in the “2016 China Cruise Industry Development Report”.
Ctrip renews chatbot for online customer service
09/26/2016|11:09:26 AM|
Ctrip launched its refreshed chatbot to improve user experience and increase the company’s overall operating efficiency.
Air China’s direct selling keeps pace with its international expansion
09/08/2016|2:18:35 PM|
Air China is assiduously improving both domestic and international websites, as well as its mobile App.
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