Search results for “Icelandair”
Icelandair to buy rival Wow Air
Together the pair will have around 3.8 percent of the transatlantic aviation market.
Why travel brands should be investing in chatbots now
The ability for passengers in crisis to communicate with an airline via Facebook Messenger or chatbots provides instant relief. Implementing chatbots helps drive bookings, ancillary sales and customer satisfaction.
Travelaer raises €4.3 million to improve customer experience
France-based airline digital service Travelaer raised a EUR 4.3 million funding round.
Inflight WiFi now on 82 airlines, system upgrades rise 129%
Performance-wise, Routehappy divided WiFi service among three categories: Basic, Better and Best, with WiFi on the majority of flights - 57% - falling in the Better silo.
10 years on, airlines begin to see the benefits of inflight WiFi
Over 70 airlines worldwide offer this service in most regions globally. JetBlue CIO said its FlyFi inflight connectivity product has proven extremely popular, boosting the airline’s Net Promoter Score.
Hotels can use data and a bit of TLC to make a difference
Freely available segmentation reports and rigorous customer data collection can provide for deeper customer insights. Hotels can make guest experience more local and social throughout the phases of the customer journey.
Orbitz Worldwide, Inc. Reports First Quarter 2014 Results
Chicago, May 5, 2014 - Orbitz Worldwide, Inc. (NYSE: OWW) today announced results for the first quarter ended March 31, 2014.
Web service launches to reimburse travellers for rain or lack of sun
Meteobonus, a new online service to reward travellers during holiday wash-outs or an abundance of dark clouds, has its first industry partner in SmartWings.
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