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Search results for “Facebook”
Fast response is not enough for airlines to tackle social media-led customer service
01/15/2018
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2:37:45 PM
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North American airlines respond over social much faster than European and Middle Eastern airlines, but for the complete response to customers, North American airlines are lagged behind.
Conversational UI: How travel brands can get the experience right
01/20/2019
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10:39:05 AM
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Conversational UI platforms are now becoming channels that are creating real revenue generation potential.
Facebook launches City Guides with booking for hotels and restaurants
03/06/2017
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10:45:04 AM
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Facebook launched a City Guides feature in the its App that enables users to book hotels and restaurants, and message or call hotels, restaurants, and tours and attractions.
Zingle charts deeper push into hospitality with $11 million capital raise
02/02/2019
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2:20:26 PM
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Zingle began as a simple one-to-one text solution but has evolved to combine AI with human engagement to power both manual and automated responses to guests.
Will Chinese technology give hoteliers a fat problem this Year of the Pig?
01/28/2019
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4:41:12 PM
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Partnering with Hotelbeds allows hoteliers a quick and cost-effective route into the Chinese market, without having to create their own local sales teams, social media presence or customer support teams.
How travel brands can get more from social media?
01/25/2019
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6:44:31 PM
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The implications of invisible sharing is that while they may be less able to track what are said about holiday destinations in private messaging, but the brand’s content is probably getting shared far more than you might think.
Are Airbnb and Google revolutionising hotel distribution? One year on
01/22/2019
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2:26:33 PM
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The reality is that all forms of accommodation will soon be available via both traditional OTAs and new platforms like Airbnb.
ITB China Startup Award 2019: Looking for the best innovative travel technology ideas
01/18/2019
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2:17:14 PM
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Deadline for submitting applications April 10, award ceremony to take place May 16 at ITB China, winner will be rewarded with booth at ITB China 2020.
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