Simple CX = customer delight, but what about fraud prevention?
03/17/2019|7 years ago
NDC is not just a standard – it’s a signal to the industry
01/24/2019|7 years ago
Ride sharing provider Linghangyuan completes multi-million funding round
01/21/2019|7 years ago
Tujia targets 15 billion yuan in GMV by 2019
11/05/2018|7 years ago
Understanding Etihad’s agile transformation journey
10/29/2018|7 years ago
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|7 years ago
Airbnb counting on a blend of autonomy + global innovation in China
09/30/2018|7 years ago
Engaging guests post a booking is done - how to excel in this arena?
09/10/2018|7 years ago