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Singapore’s Scoot introduces a localized chatbot for digital savvy Chinese travelers

11/19/2020|11:12:07 PM|

Exemplifying its prowess as a digitally forward entity, Scoot has launched its Chinese chatbot. The move comes at a time when Singapore plans to lift border restrictions on visitors from mainland China.

Unlimited passes are fine, but airlines must focus on passenger confidence

08/19/2020|5:58:40 PM|

Sales initiatives like unlimited flight passes can pave way for a decent sized cash-flow injection in the short-term. In addition to exploring more options for revenue generation, there is also a need to focus on other aspects to boost the passenger confidence.

Chatbots proving their worth in travel e-commerce

09/08/2019|10:56:03 PM|

Chinese travel e-commerce companies led by top online travel agencies, including Ctrip and Qunar, are making meaningful use of chatbots.

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