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Search results for “CRM”
Ten vital distribution solutions every hotel needs to stay competitive
11/10/2017
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5:17:07 PM
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This article explores ten key distribution solutions every hotel needs in order to stay competitive and properly market its products.
How Air Canada uses AI to improve customer relationships
11/24/2017
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5:01:31 PM
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Air Canada has lately been making bold leaps forward on mobile and artificial intelligence with applications aimed to refine the airline’s customer relationships.
Room for growth in airline conversion rates
11/16/2017
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6:17:04 PM
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Conversion Rate Optimization (CRO) is not solely the domain of the biggest airlines; even smaller organizations can advance to a higher level of CRO maturity with a smart and agile strategy.
Identifying a traveller – how can digital transformation pave way for it?
10/17/2017
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8:23:12 AM
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Digital transformation isn't a trend, rather it’s a journey and airlines’ answer to the Fourth Industrial Revolution, said Jonathan Tong at Amadeus.
Fliggy keeps working on mobile application, content and destination
09/29/2017
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11:08:32 AM
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Fliggy is aiming to be a fully integrated platform encompassing e-commerce, content and lifestyle, all three are typical individual areas of tourism that one or another platform specializes on.
IHG’s mantra for localization in China – be “fully embedded”
08/31/2017
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10:05:17 AM
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When you understand data, technology, media mix etc. by being in proximity with local partners, it can pave the way for apt localization, asserts Billy Turchin, VP, Digital and Voice, IHG Greater China.
Transaction platform Shoukeyi announces A round of strategic investment
08/28/2017
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11:20:03 AM
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Cloud-based travel distribution platform Shoukeyi has acquired tens of millions of yuan in its A round of financing from ChunXiao Capital.
Could Google become the dominant force in hospitality?
08/23/2017
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3:09:53 PM
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Google and Booking know more about the customer than hotels do. However, the cost, time and resources a hotel can put into this versus what Google can do is a David-Goliath scenario.
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