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Search results for “CRM”
Why offering local tours and activities is a huge revenue opportunity for hotels
08/11/2018
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9:55:43 AM
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Hoteliers will not only increase occupancy, but also get incremental revenues and advantages over competitive set and the OTAs by offering local tours and activities bundled with hotel accommodations or offered as add‐ons.
Hotels in China dig deep to evaluate what makes data an asset
08/05/2019
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4:59:49 PM
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The result-oriented approach is starting to stand out as hotels are now assessing ways to use insights, both via automation for digital touchpoints as well as equipping their staff at a property level, to serve their guests better.
Foreign hotels open to diversifying distribution mix in China
07/30/2019
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6:13:44 PM
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Mini programs on Taobao, shopping links on Douyin…the new developments exemplify how exciting is China's ever-evolving e-commerce. And foreign hotel companies are increasingly trying to be a part of that.
Dolphin Dynamics acquires Travelwire from Travelport
07/17/2019
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6:36:54 PM
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Dolphin Dynamics's software product has been installed at over 850 client sites, totaling 13,000 users in 26 countries worldwide.
Tripoto raises $3.6m from Orchid India, existing investors
04/16/2019
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5:30:27 PM
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Tripoto claims to have grown its revenue and user base by over 300 per cent in the last one year.
D-EDGE brings combined strengths to grow business
02/19/2019
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3:27:40 PM
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D-EDGE is the European No1 and World No3 hotel distribution technology provider in hospitality. It has support teams in over 100 countries across Europe and Asia.
All you need to know about hotel guest loyalty
01/18/2019
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3:43:55 PM
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There’s a lot of talk in the travel industry these days that travelers aren’t loyal to hotel brands anymore; it’s all about price and perks. But is this really true? Does hotel guest loyalty exist without paying for it—and if so, how?
Urban Airship acquires Accengage for Europe mobile marketing push
01/17/2019
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11:37:18 AM
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The combined companies will make up the “largest mobile customer engagement company” and will offer a range of solutions across applications, websites, SMS, email and mobile wallets.
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