Home
Region
China
International
Travel Sectors
Online & Travel Tech
Accommodation
Air Travel
Distribution
Opinions
Brief & Review
Destinations
Business & MICE
Transport & Mobility
Corporate News
Insight
Funding
M & A
People
Reports
Marketing
Trends
Events
About
Search results for “CRM”
Offering a digital experience that is globally consistent, locally unique
12/22/2015
|
10:23:06 AM
|
How can big OTAs, hotel companies and airlines from China deliver a top-notch digital experience across multiple channels, devices, websites and languages? Count on an adept web experience management offering.
Does the tour and activity space need to be owned?
12/03/2015
|
5:18:54 PM
|
The tour and activity space is undergoing a transformation.
One app to rules them all: WeChat and mobile in China
10/16/2015
|
3:28:14 PM
|
WeChat is actually more of a portal, a platform, and even a mobile operating system depending on how you look at it.
Personalisation – it’s about embracing smartness
10/11/2015
|
10:25:59 PM
|
How are travel companies trying to be smarter with personalisation? We learn from Dave O’Flanagan, co-founder and CEO of Boxever.
Crafting a merchandising plan with a pragmatic approach
09/29/2015
|
10:41:18 AM
|
Since airline merchandising is in general a relatively new concept for most airlines, there is no one right answer or model, says Jim Davidson, CEO, Farelogix.
Build trust with your hotel guests in four steps
07/29/2015
|
4:46:36 PM
|
Hotel guests today expect their interactions with brands to be personal and relevant to their interests. In fact according to AgilOne, 70% of consumers expect more personalized services from brands.
Tours and activities: the money is in the plumbing
08/24/2015
|
10:43:49 AM
|
When TripAdvisor announced its $200 million acquisition of Viator last September, the intentions of the world’s biggest travel company were clear.
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015
|
10:57:01 PM
|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
1
2
3
4
5
6
7
8
9
10
READ MORE
FOLLOW US
WEEKLY NEWSLETTER
Join our 85,000+ subscribers and stay updated on the lastest China travel news
MOST POPULAR
1
Lifestyle hotelier Atour reports more than 600% rise in annual profit
2
China’s outbound tourism rebounds with visa-free boom and surge in middle east travel
3
Manchester-Shanghai route to launch on July 1
4
Why is average flight capacity increasing at fastest rate ever?
5
China's largest bank to provide $41 billion in tourism financing
©2022 广州力矩资讯科技有限公司
粤ICP备06070077号
Tell us more about yourself!
*
Airlines
Hotel/Sharing Accomadation
OTA
Travel Agency/Ticket Agent
Destination
Tourism Board
Transportation
TMC/MICE
Comprehensive Tourism & Culture Enterprise
GDS
Cruise
Digital Marketing
Tourism Technology
Tourism Services
Others
Cancel
Subscribe