Search results for “AI”
GetYourGuide raises $75 million, looks to AI and personalisation
11/03/2017|12:03:44 PM|
The tours and activities segment is getting a lot of attention from the investment community. Taking into account Tiqets, Klook, GYG and BeMyGuest, the sector has raised about $200M this year.
Airlines experiment with customer service from SMS to very human AI
09/21/2017|2:14:33 PM|
Air New Zealand has gone high-tech with the development of a digital human to support marketing compaigns, while Hawaiian Airlines has opted for two-way SMS to improve customer experience.
SITA: Airport and airline prioritize AI tech to enhance customer service
09/07/2017|5:45:24 PM|
SITA finds that 52% of airlines plan to research and develop or deploy major AI projects over the next three years and 45% of airports will research and develop AI projects over the next five years.
Amex acquisition sees end of Mezi deals with travel management companies
06/21/2018|3:53:24 PM|
Artificial intelligence-powered travel concierge Mezi has pulled out of its travel management company relationships after being acquired by American Express in January 2018.
Ctrip leads AI and big data study for superior travel experience
10/26/2017|3:59:40 PM|
Ctrip studies 50TB data generated daily by its 300 million users to understand demographics, customer demands and travel behavior, strengthening capabilities in AI, big data and intelligent hardware.
Airbnb joins race for AI talent to enhance machine learning
08/31/2017|7:05:32 PM|
Airbnb has started using machine learning to improve part of its operations, such as matching people to lodging they might like, what prices it recommends to hosts and how it detects fraud.
Beijing airport embraces Baidu’s AI technology to streamline boarding
08/25/2017|11:31:00 AM|
China’s internet search operator Baidu will provide its technology to streamline the operations and improve efficiency at Beijing’s main airfield.
Marriott looks to China for travel innovators
07/05/2019|2:31:30 PM|
The world's largest hotel group shortlisted 7 startups in China, mainly from IoT, AI, AR and other digital services, to present their vision of the future of elevated guest experiences.
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