Orbitz Worldwide has signed a global CORREX agreement with TRX to manage the full volume of Orbitz for Business´ reservation processing. (11/21/2007)
The agreement with Orbitz for Business replaces a competitive mid-office application with CORREX´s enhanced technology and provides Orbitz for Business with the ability to globalise transaction processing and ensure global data integrity for reporting and analysis.
"Our agreement with Orbitz for Business expands our existing relationship and further establishes CORREX´s category leadership as a reservation processing platform," said Trip Davis, President and CEO, TRX.
"We signed a contract earlier this year with Orbitz for Business to utilize our TRAVELTRAX solution for data consolidation and reporting, and this is a natural progression to help support their travel management services," added Davis.
"By implementing CORREX, we´re able to consolidate separate quality control and automated ticketing activities being processed on multiple platforms to a single platform, providing us the ability to improve our global efficiency," said Dean Sivley, COO and General Manager, Orbitz for Business.
TRX recently announced its CORREX Gen6 initiative - a multi-phased evolution of the CORREX travel reservation processing platform that will incorporate agency and corporate interfaces and take advantage of Web 2.0 innovation.
The first feature release from the Gen6 initiative will be a new email and communication module. CORREX is a travel reservation processing platform that automates quality control, file finishing, ticketing and other mid-office activities formerly handled manually by travel agents. The solution drives processing efficiency for travel management companies, corporate travel departments, and suppliers, providing them with significant reengineering savings and allowing them to reallocate agent time and attention to higher value activities.
