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Shangri-La launches e-Services under WeChat ecosystem to enhance digital experience

05/29/2019| 1:53:53 PM|

From 1 June, WeChat Mini Programme and WeChat online pay service will be available in all 50 Shangri-La properties in mainland China.

Shangri-La Group will kick off the launch of WeChat Mini Programme and WeChat online pay services on 1 June 2019. This service will eventually cover all its over 100 hotels globally including Shangri-La, Kerry, Hotel Jen and Traders properties. This makes Shangri-La the first hotel company to offer a range of e-services under the WeChat eco-system including online pay and offline deposit for guests with WeChat accounts. By personalising their experience through WeChat functionalities, Shangri-La guests can look forward to enjoying greater convenience and stay experience, as well as enhanced communications via social media engagement on the WeChat platform. These initiatives are a result of the Shangri-La and Tencent strategic partnership on digital transformation inked in 2018. 

From 1 June, WeChat Mini Programme and WeChat online pay service will be available in all 50 Shangri-La properties in mainland China. The full suite of WeChat e-payment functions will be followed in stages for the other properties worldwide. The introduction of Shangri-La WeChat Mini Programme will also enable Golden Circle members to link their membership with WeChat ID. Shangri-La’s official WeChat service account will also be upgraded by adding the access to the mini programme. 

To celebrate this milestone, Golden Circle members and WeChat users are invited to enjoy an exclusive point promotion valid from 1 June to 31 August 2019:

-100 Golden Circle award points for Golden Circle members upon the first log-in to the mini programme 

-100 Golden Circle award points for WeChat users enrolling to Golden Circle programme via the mini programme

-Double Golden Circle award points for each booking made via the mini programme 

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TAGS: Shangri-La | Wechat
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