Scandinavian Airlines (SAS) is introducing new product and services to streamline the air travel experience for passengers. (3/20/2007)
SAS is ready with advanced mobile technology, a refined check-in notification and boarding card system and Internet and telephone facilities in business class lounges.
From the end of March 2007 customers using SAS Business Lounges will enjoy wireless Internet access and the opportunity to make calls using Skype phones provided in the lounges.
Furthermore, passengers travelling with SAS in both Business and Economy Extra will only need to arrive at the departure gate 15 minutes before take-off.
From June 2007, SAS customers will have access to an innovative check in notification service via e-mail and text message. 22 hours before a flight is due to depart, passengers will automatically be notified via text or e-mail that they can now check in for their flight. Passengers will be able to register for this new check-in notification service at the time of booking their tickets, enabling them to check in via their mobile with just one click and have an itinerary sent to them via text. Passengers opting to receive check in notification via email will no longer need to login or input their booking details but will be able to access the seat plan for their flight with a single click.
SAS customers will also be given access to their flight details by using the SAS mobile portal and be able to check flight times, weather forecasts for their destinations and even download city guides on SAS’ destinations worldwide.
Alan Sparling, district manager for Scandinavian Airlines Ireland said: “We understand the value of time and believe that our new advanced mobile portal will help our customers maximise their time when preparing for or undertaking business travel.”
During the summer and autumn of 2007, SAS will be introducing a new system of online check-in which among other things, will enable passengers to print their bar-coded boarding pass at home. SAS is also currently investing in technology which will enable customers, in the future, to receive a digital boarding pass direct to their mobile phones, allowing them to use their phones to “swipe” through the airport.