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Search results for “TrustYou”
Are you a Pro in Navigating the Changing Distribution Landscape?
10/23/2013
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12:28:40 AM
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Distribution is changing in ways that can be overwhelming. It is creating challenges and, at the same time, opportunities for hoteliers and airlines to pursue an optimum multi-channel management strategy.
Top hotel guest rants and raves in 2012, based on survey of 1 million comments
11/07/2012
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10:30:00 AM
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Hotels should win guests over with service, provide good meals to make a difference and deliver on the room expectations they set.
To increase scores and bookings, hotels must respond to guest reviews
09/04/2012
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4:12:30 PM
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Responding to online reviews from guests is one of the best ways to improve customer satisfaction and guest loyalty post-stay, which ultimately leads to more bookings.
Germany overhauls hotel star rating system, combines pro and user reviews
06/02/2011
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10:43:39 AM
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The star classification system for hotels in Germany is to be radically overhauled and will now include a mixture of expert opinion and consumer reviews.
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