American Airlines summoned travel management companies to Dallas late last year and unveiled the broad outlines of a plan to rewrite the airline-travel agency-global distribution system business model.
So says Paul Rudin, senior vice president of legal and industry affairs for the American Society of Travel Agents.
Rudin, addressing journalists in a conference call April 14, says the airline outlined the basics of a user-pay model.
Read the full story at http://www.tnooz.com/2010/04/14/news/travel-management-companies-summoned-to-dallas-broad-outlines-of-american-airlines-plan-emerged/
