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Beating Negative Hotel Reviews: An Action Plan for Proactive Reputation Management

12/26/2009| 7:47:52 PM| 中文

If your hotel has received negative reviews, you need a solid action plan to work around them. And that’s exactly what I intend to do in this post.

A negative online reputation can severely limit a hotel’s ability to succeed today. With more and more people using the internet to make their travel plans, reviews by other travelers are playing an increasingly large role.

If your hotel has received negative reviews, you need a solid action plan to work around them. And that’s exactly what I intend to do in this post. Let’s get started…

See the full story at http://www.hotelmarketingstrategies.com/dealing-with-negative-hotel-reviews/

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