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Search results for “personalisation”
Expedia, Millennials and the pattern recognition business
04/15/2016
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4:24:07 PM
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Expedia has conducted research into the behaviour of Millennials when searching and booking travel. The study highlights how influenced this “cohort” is by its social network as well as its desire for authentic and personalised travel experiences.
Ctrip’s story isn’t just about growth, margins too coming into the picture
03/19/2016
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11:20:10 AM
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Post consolidation in the OTA space, Ctrip is not only focused on its market share and GMV, but it also looking at hiking the overall margin to improve the financial performance.
Ryanair to launch next wave of digital services
04/13/2016
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12:02:15 PM
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European low cost carrier Ryanair says it will launch “One Flick” functionality which will allow passengers to change their flight details (upgrading to Leisure or Business Plus options) or buy reserved seats or fast-track ancillaries from within the airline’s mobile app to upgrade its mobile app .
7 things that small travel providers need to do to compete
03/11/2016
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7:37:46 PM
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Be Personal, connect with your hotel partners, be communicative, be trustable, find alliances, personalise all automatic software and find your niche are vital for small OTAs to compete with large industrial giants.
How elite travellers search and book differently to others
04/01/2016
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3:20:06 PM
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After examining the behaviour of elite travellers, travel data specialist Adara found that elite travellers begin hotel and flight searches earlier than non-elite travellers and they do more searches than non-elite travellers.
Robots and hotels – just expect simple tasks as of now
03/27/2016
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10:15:44 PM
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Robots as a proposition for hotels are exciting and can charm guests. But can they go beyond this and understand what guests want? Probably yes, they can in the future.
Travel agents take note – some things haven’t changed…
02/24/2016
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6:21:45 PM
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In the past 8 years, technology changed our life greatly. However, 4 ways of doing business have remained unchanged.
TUI Group acquires tours and activities online agency Musement
09/17/2018
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4:53:56 PM
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Tui are aiming to provide the most highly personalised experiences possible to its 20 million customers. This will require a stronger digitalisation of business.
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