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Search results for “personalisation”
Allo, can Google have your attention please, travel execs…
06/17/2016
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6:48:25 PM
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It’s been a few weeks since I/O 2016, Google has launched Google Home, Google Assistant, Allo, Instant Apps and Daydream。
Listen up, Grandad, messaging is the new talking
05/31/2016
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5:13:43 PM
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Since today’s mobile users are so conditioned to type that sometimes they forget to speak, suppliers are tapping into this behavioural shift in order to build similar chat-style dialogues between customers and machines, or bots.
Where airline execs think ancillaries are heading
06/23/2016
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4:42:57 PM
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SAS is gradually introducing a new digital platform aiming at increasing ancillary sales.
China’s traveltech charts its own course, direct connect being a prime example
06/23/2016
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10:38:51 AM
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NDC is still a work in progress in China. But the likes of Alitrip, in conjunction with domestic carriers, have shown that blending mobile retail commerce and home-grown API is a prudent way.
How hotels can personalize the customer experience to compete with Airbnb
03/23/2016
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11:16:54 AM
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Companies like Airbnb have blown the traditional market wide open and the most amazing thing about this service is that it owns no assets apart from a really well-designed, digital service. Hotels need to up their personalisation game.
OpenJaw all set for a stronger presence in China
05/10/2016
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10:31:53 PM
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To create and manage a rich omni-channel customer experience, airlines require platforms that provides extensive business model control (rules based) plus strong product and channel management capabilities. These platforms must have a modular open architecture that fosters a partner eco-system for collaborations.
Counting on prowess of social content to fill seats
05/09/2016
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10:32:31 PM
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Cathay Pacific has been running a campaign, relying on stories/ content to entice people in the US to take the leap and travel to China.
China Southern to adopt Travelport's rich content and branding
04/20/2016
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9:45:44 AM
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Travelport and China Southern jointly announce extension of multi-year content agreement ensuring Travelport customers to have full access to the airline’s fares and inventories via the platform
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