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Search results for “overbooking”
Hainan Airlines seeks overseas acquisitions to build global network
06/26/2017
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9:09:57 AM
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Like its acquisitive parent HNA Group, Hainan Airlines is looking to bolster growth by buying assets on its own outside China, undeterred by potential headwinds posed by regulatory scrutiny.
Google search shows rising interest in travel to China
03/24/2017
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4:27:01 PM
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Searches on Google for flights to China are up 24% year on year worldwide, outpacing the growth for flights to popular destinations such as France and Australia, according to Marketing Interactive.
Marriott brings new hotel brands to China
03/21/2017
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4:17:34 PM
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Marriott has introduced its independently-branded upscale hotel the Shanhaitian Resort Sanya to China, following an earlier Chinese debut of its Tribute Portfolio collection last month.
China makes largest $9.8 billion outbound hotel investment in 2016
02/21/2017
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3:13:37 PM
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China overtook Middle East as the largest outbound hotel investor in 2016, with investment levels reaching a new high at USD 9.8 billion, a 75% uplift from 2015.
Ctrip enlists women in drive to make a global giant
02/16/2017
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7:09:55 PM
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Ctrip enlisted female executives including its CEO Ms. Jane Sun to help propel the company's global ambition. But Jane said she plans no huge investment like Skyscanner deal in two years.
The true cost of distressed passengers, walked guests, and poor customer service
04/22/2016
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7:42:16 PM
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Today, the voices of angry customers have become amplified by social media, and the voice of an unsatisfied customer is louder than ever. The cost of these negative customer experiences is paramount. Big brands lose hundreds of millions of dollars due to customer churn and, importantly, negative mentions of poor customer service in social media that can harm a brand’s reputation.
Qantas returns to Beijing after 7 years as tourism booms
10/14/2016
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9:30:20 AM
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Qantas will begin daily flights between Sydney and Beijing, returning to the route for first time since global financial crisis, as a record number of Chinese tourists visit Australia.
Today’s hotel apps fall short, but their time will come
10/10/2016
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7:25:36 AM
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Furthermore, going into 2016, eMarketer stated that 51.8% of travelers who book trips via digital means will be doing so using a mobile device.
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