Carlson Wagonlit looks to last mile for developments
t’s not often big companies provide a peek of tech stuff they’re working on so a recent Carlson Wagonlit Travel session was refreshing.
Although CWT’s marketing technology director William El Kaim stressed the ‘proof of concept’ nature of the projects, given current tech developments in the corporate world, it’s not hard to see some of these becoming reality.
First up was a concept dubbed CWT door-to-door. It’s worth remembering here that CWT is already partnering with KDS on the latter’s Neo initiative.
During his presentation, part of the TTI/WTM Innovation Summit, El Kaim talked about servicing the ‘last mile’ of travel with customers being able to click on preferred hotels and see their transport options and in the next phases of the project, book the elements.
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