Marriott Hotels debuts innovative mobile check-in feature via app
Marriott Hotels has launched a mobile application that allows travelers to check into a hotel from their mobile device in an attempt to reach its increasingly mobile guests.
The app is available at 31 hotels in the United States and Canada. By the end of the summer, the app will expand to all 328 Marriott Hotels, which the hotel brand claims is the broadest mobile application of its kind in the U.S. and Canada.
“We’ve had mobile bookings since the end of 2010, and our guests have told us they want to engage with us during their stay, so we’re now adding mobile check-in,” said George Corbin, senior vice president of digital at Marriott International, Bethesda, MD. “We plan to evolve and add other services.”