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What do frequent flyers want from airports Cinemas, sleeping pods and libraries?

07/08/2013| 11:18:18 AM| 中文

An international survey has revealed 10 complimentary features that travellers want to see at a dream airport, with a cinema, sleeping pods and a library at the top of the list.

About 49% of more than 10,000 travellers interviewed in 25 countries excluding Thailand by travel search site Skyscanner nominated cinemas like those at Singapore Changi Airport.

Shuteye also scored highly, with 36% of respondents voting for sleeping pods, which Abu Dhabi International Airport unveiled in May. At about 375 baht per hour, they provide an affordable alternative to a hotel room.

Voted in third place by 32% of respondents in the May poll was a library that allows travellers to borrow their holiday reading, showing that the traditional paperback is still a popular choice for travellers despite the rise of e-books.

Read full story at: http://skift.com/2013/07/04/what-do-frequent-flyers-want-from-airports-cinemas-sleeping-pods-and-libraries/

TAGS: Skyscanner | Tourism technology | Airport management | Customer experience
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