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How to use great customer service to trigger social media attention [15 TIPS]

07/30/2012| 11:21:18 AM| 中文

Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of mouth buzz.

Remarkable customer service pays dividends in the travel industry by increasing loyalty and word of mouth buzz.

But while customer service has always been a prerequisite to success in the hotel industry, in this social media era where everyone acts as a publisher, there is additional marketing value to being remarkable.

Getting the basics right, but also looking to create so-called talkable touchpoints.

Read full story at: http://www.tnooz.com/2012/07/25/how-to/how-to-use-great-customer-service-to-trigger-social-media-attention-15-tips/

TAGS: customer service | social media | Facebook
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