NB: This is a guest post by Murray Harold, a homeworking business travel agent from Buckinghamshire, UK.
As technology evolves, we have seen some excellent innovation, some brilliant ideas and heralded the arrival of many, many startups.
That said, one person in all this seems to be getting missed out: the customer. You may remember “the customer” – that is the person that, at the end of the day, who pays your bills.
