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KLM spies on social media to give passengers a nice surprise

11/25/2010| 4:28:49 PM| 中文

KLM is the latest airline to find a way of embracing the Foursquare check-in service – combining it with a bit of detective work to give customers a free gift.

It might send web privacy campaigners scurrying for the terms and conditions, but what KLM is doing appears to be completely above-the-board and is actually a rather neat idea.

KLM takes note of passengers that check-in using FourSquare at various KLM locations around the world, such as departure lounges, baggage claim areas, ticket offices, etc.

Read the full story at http://www.tnooz.com/2010/11/23/news/klm-spies-on-social-media-to-give-passengers-a-nice-surprise/

TAGS: KLM | Foursquare
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