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Customer satisfaction with online travel remains unchanged: survey

02/20/2009| 3:34:00 PM| 中文

Published: 18 Feb 2009:Customer satisfaction with the e-commerce sector has gone down for the first time in three years, dropping two percent to a score of 80 on a 100-point scale, according to the American Customer Satisfaction Index (ACSI).

Published: 18 Feb 2009:Customer satisfaction with the e-commerce sector has gone down for the first time in three years, dropping two percent to a score of 80 on a 100-point scale, according to the American Customer Satisfaction Index (ACSI).

See full story at http://www.eyefortravel.com/news/north-america/customer-satisfaction-online-travel-remains-unchanged-survey 
TAGS: J.D. Power
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