New technology for travel agents to offer up-to-the-minute personalised services
Published: 28 Jul 2008：Travel Messenger, a new travel information technology designed to build bond between travelers and their on- and offline travel agents, has been introduced.
The company, Loop9, is headed by travel evangelists including Steve Hibbard, Former CEO Lonely Planet and, Michael Baldwin, former VP Sabre Holdings.
Loop9´s Travel Messenger keeps travelers informed every step of the way by providing regularly updated personal travel information by SMS/Text. The patent pending technology, which covers 200 countries and 3000 cities around the globe, enables travel agents to automatically provide up-to-the-minute personalised services delivered to customers´ mobile phones via proven SMS technology.
Mark McCormack, CEO of Loop9, said agents and airlines now have an opportunity to enhance their current offerings and develop an unprecedented level of client loyalty in the competitive and price sensitive travel space.
"Flight times, departure gates, hotel reservations, exchange rates, weather and even travel warnings are all constantly updated by SMS. The traveler just needs to check their text messages to see where they are going next and the information they need to get there," said McCormack. "For the sake of getting to a meeting on time to close a deal, or simply to keep your valued staff feeling valued on the road Travel Messenger, will pay for itself on the first SMS."