100 million OrbitzTLC Alerts sent to customers
Orbitz has reached a milestone with more than 100 million OrbitzTLC alerts sent to customers since the company started keeping records in 2003. (10/4/2007)
OrbitzTLC Alerts notify customers via the customer´s choice of cell phone, text message, PDA or e-mail of anything that might impact their travel plans.
The first OrbitzTLC alert was sent in 2001, and records on alerts sent to customers were tracked beginning in 2003.
On the milestone, Steve Barnhart, President and CEO, Orbitz Worldwide said sending more than 100 million alerts to customers "is a true testament to the dedication of our employees and teleservice agents who work to keep travelers well-informed."
"It is also a great endorsement from our customers who continue to embrace the important added value we provide via OrbitzTLC," said Barnhart.
The online travel company employs its own team of former military air traffic controllers, airline personnel, travel agents and a full-time journalist who examine travel conditions 24/7.
Latest OrbitzTLC Services:
- OrbitzTLC Traveler Update -- Combining contributions from everyday travelers with information from organisations like the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA), Orbitz has created a new information resource for travelers. It provides important real-time data and information on key factors that impact the travel experience, currently including security line wait times, traffic delays, parking updates, taxi line status, flight delays, and weather information.
- OrbitzTLC Desktop Application -- Available for download, Orbitz has a desktop application that enables customers to access special "insider" deals, OrbitzTLC services and a personalised deal tracker where travelers can monitor up to three itineraries for flight and flight + hotel deals.